CFPB UPDATE

Ability to Repay (ATR)
Quick Reference for Contractors

What Is Ability to Repay (ATR)?

Under new CFPB guidelines, lenders must verify a homeowner's ability to repay before approving financing. The good news: in most cases, this process is automatic and seamless — no extra work needed from you or your customer.

How Income Verification Works — 3 Pathways

✅
~50% of applicants
Automatic

Automatic Verification

Income is verified automatically through third-party data. No documents needed.

🏦
Bank Statements

Bank Statement Review

Customer connects bank account for income verification.

  • 2 months of bank statements
  • Sent via secure link to customer's email
  • Customer completes in minutes
📋
PointServ

PointServ Document Upload

Customer uploads income docs via PointServ portal.

  • 2 most recent pay stubs
  • Last 2 years W-2s or tax returns
  • Secure email link sent to customer

Quick Decision Flow

Application Submitted
↓
Automatic Income Check
↓
✅ Verified
Proceed — No action needed
❌ Not Verified
Customer receives secure link → Uploads docs → Ygrene reviews
Most customers complete the process quickly. Ygrene's team handles all follow-up.

What to Tell Your Customer

✅ If Verified Automatically

“Great news — your income was verified automatically. No documents needed from you!”

📧 If Docs Are Needed

“You'll receive a secure email link to upload a couple of documents. It only takes a few minutes and our team will guide you through it.”

💡Pro Tip: Most won't need anything at all! The automatic check handles the majority of cases seamlessly.

Enter the Improvement

When entering projects in the Ygrene portal, accuracy matters. Follow these guidelines:

🏠 Project Description

Be specific. Include the type of improvement (e.g., “Solar Panel Installation,” “HVAC Replacement”).

📏 Accurate Measurements

Enter correct square footage and unit counts. Inaccurate data delays approval.

💰 Correct Amount

Enter the exact financed amount. Do not estimate — use the actual contract value.

📅 Start Date

Use the actual or anticipated project start date. This affects compliance timelines.

Contracts Over $34,200

Projects with a total contract value over $34,200 must be split into two separate projects in the Ygrene portal.

Why?

CFPB regulations require separate ATR reviews for large contracts to protect homeowners.

How?

Divide the work scope into two logical projects. Each must be entered and approved separately.

Example

$45,000 job: Project A $22,500 + Project B $22,500. Both submitted individually.

Need Help?

Contact your Ygrene representative before entering large contracts.

Contact us at:

Should you have any question about the onboarding process please contact us through:

Email: support@ygrene.vip

Phone: +1 (786) 756-8940

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